We use Indivd to bring the same kind of insights we rely on in e-commerce into our physical stores — tracking entering visitors, how long they stay, how they move between zones, where they drop off, and which areas convert best. This lets us experiment and validate changes across store design, marketing, and operations. The insights we gather help us improve the customer experience, optimize layouts, and grow more profitably — and we repeat this process to keep getting better. Indivd is over six times more cost-effective than traditional 3D counters or Lidar, using existing 2D cameras and reducing hardware costs by 79%. It's independently validated with 99.11% accuracy and provides real-time, reliable visitor data, including visitor flow, dwell time, bounce rates, and zone performance. Thanks to AI-powered ReID technology, we get detailed behavioral insights with fewer devices — something Lidar and 3D counters can’t do. We also get data on target groups, such as demographics and clothing, all while maintaining strict GDPR compliance. Indivd is the only solution approved by authorities, with over 100 data protection audits completed, patented anonymization, and public documentation. Trusted by over 60 major retailers, it's proven, scalable, and officially classified as low-risk under the EU AI Act.
Tracking
<
Service